Licensing

State License Numbers By State

State by State Contact Information for licensing complaints.

Alabama

To submit a complaint, contact:

Alabama Securities Commission
Enforcement Division
P.O. Box 304700
Montgomery, AL 36130-4700

1-800-222-1253
asc@asc.alabama.gov

Arizona

Arizona Department of Financial Institutions

To file a complaint, contact:

Arizona Department of Financial Institutions
100 N 15th Ave Suite 261
Phoenix, AZ 85007

Tel: 602-771-2800

Arkansas

Arkansas Securities Department

To file a complaint, contact:

Arkansas Securities Department
#1 Commerce Way, Suite 402
Little Rock, Arkansas 72202

Tel: (501) 324-9260
ASDInfo@arkansas.gov

California

Department of Financial Protection and Innovation (DFPI)

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

Colorado

Colorado Division of Banking

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT:

• You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
• If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:

All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob

Connecticut

Connecticut Department of Banking Consumer Credit Division

To file a complaint, contact:

Connecticut Department of Banking Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800

Tel: 860-240-8170
banking.complaints@ct.gov

Delaware

Delaware Office of the State Bank Commissioner

To file a complaint, contact:

Delaware Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE 19904
Attention: Compliance

(302) 739-4235 or (302) 577-6722

District of Columbia

District of Columbia Department of Insurance, Securities and Banking

To file a complaint, contact:

District of Columbia Department of Insurance, Securities and Banking
1050 First Street, NE, 801
Washington, DC 20002

Tel: (202) 727-8000

Florida

Florida Office of Financial Regulation

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376

Tel: 1-800-848-3792

Idaho

Idaho Department of Finance

To file a complaint, contact:

Idaho Department of Finance
800 Park Blvd, Suite 200
Boise, ID 83712

Tel: 208-332-8000

Illinois

Illinois Department of Financial and Professional Regulation

For consumer complaints, please contact:

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786

Tel: 1-888-473-4858

Indiana

Indiana Department of Financial Institutions

Block, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

To file a complaint, contact:

Indiana Department of Finance
30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204

Tel: 800-382-4880
dficomplaints@dfi.in.gov

Louisiana

Louisiana Office of Financial Institutions

To file a complaint, contact:

Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095

Tel: (225) 925-4660 complaints@ofi.la.gov

Maine

Department of Professional & Financial Regulation

To file a complaint, contact:

Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333

Tel: 800-DEBT LAW (800-332-8529)

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Block, Inc., Maryland License No. 12-942933, at:

500 North Calvert Street, Suite 402
Baltimore, MD 21202

Tel: 1-888-784-0136

Massachusetts

Commonwealth of Massachusetts Division of Banks

To file a complaint, contact:

Commonwealth of Massachusetts Division of Banks
Attn: Consumer Assistance Unit
1000 Washington Street, 10th Floor
Boston, Massachusetts 02118-6400

Tel: (800) 495-BANK (2265)

Minnesota

Minnesota Department of Commerce

To file a complaint, contact:

Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101

Tel: 800-657-3602
consumer.protection@state.mn.us

Nebraska

Nebraska Department of Banking and Finance

To file a complaint, contact:

Nebraska Department of Banking and Finance
PO Box 95006
1526 K St #300
Lincoln, NE 68508

Tel: (877) 471-3445

Nevada

State of Nevada Department of Business and Industry

To file a complaint, contact:

State of Nevada Department of Business and Industry
Financial Institutions Division
3300 W Sahara Avenue Suite 250
Las Vegas, NV 89102

Tel: (866) 858-8951
FIDComplaints@fid.state.nv.us

New Mexico

New Mexico Regulation and Licensing Department Financial Institutions

To file a complaint, contact:

New Mexico Regulation and Licensing Department
Financial Institutions Division
P.O. Box 25101
Santa Fe, NM 87504-5101

New York

New York Department of Financial Services

Block, Inc. is licensed and regulated as a money transmitter and virtual currency business activity provider by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:

Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257

Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm

North Carolina

North Carolina Office of the Commissioner of Banks

To file a complaint, contact:

North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309

Tel: 919-733-3016

North Dakota

North Dakota Department of Financial Institutions

To file a complaint, contact:

North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204

Tel: (701) 328-9933
dfi@nd.gov

Oklahoma

Oklahoma State Banking Department

To file a complaint, contact:

Oklahoma State Banking Department
2900 North Lincoln Boulevard
Oklahoma City, Oklahoma 73105

Tel: 405-521-2782

Oregon

Oregon Division of Financial Regulation

To file a complaint, contact:

Oregon Division of Financial Regulation
PO Box 14480
Salem, OR 97309-0405

Tel: 888-877-4894
dcbs.dfcsmail@state.or.us

Rhode Island

State of Rhode Island Department of Business Regulation

To file a complaint, contact:

State of Rhode Island Department of Business Regulation
Division of Banking
1511 Pontiac Avenue, Bldg 68-2
Cranston, RI 02920

Tel: (401) 462-9500

South Carolina

South Carolina Department of Consumer Affairs

To file a complaint, contact:

South Carolina Department of Consumer Affairs
PO Box 5757
Columbia, SC 29250

(800) 922-1594
scdca@scconsumer.gov

Tennessee

Tennessee Department of Financial Institutions

To file a complaint, contact:

Tennessee Department of Financial Institutions
Tennessee Tower 26th Floor
312 Rosa L. Parks Avenue
Nashville, TN 37243

Tel: 1-800-778-4215

Vermont

State of Vermont Department of Financial Regulation

To file a complaint, contact:

State of Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620-3101

Tel: (888) 568-4547
dfr.bnkconsumer@vermont.gov

Washington

Washington State Department of Financial Institutions

To file a complaint, contact:

Washington State Department of Financial Institutions
Division of Consumer Services
P.O. Box 41200
Olympia, WA 98504-1200

Tel: 1-877-RING DFI (1-877-746-4334)
CSEnforceComplaints@dfi.wa.gov

West Virginia

West Virginia Division of Financial Institutions

To file a complaint, contact:

West Virginia Division of Financial Institutions
900 Pennsylvania Avenue Suite 306
Charleston, WV 25302-3542

Tel: 1-800-368-8808

Wyoming

Wyoming Division of Banking

To file a complaint, contact:

Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002

Tel: (307) 777-7797
wyomingbankingdivision@wyo.gov